Find answers to common questions about Butterfly software.
1. Download the Butterfly launcher from our website
2. Extract the ZIP file to a folder of your choice
3. Run Butterfly_Launcher.exe as Administrator
4. Log in with your credentials
5. Select your game and configure your settings
6. Launch the game through the launcher
Administrator privileges are required for the injection process to work properly. The software needs these permissions to interact with game processes at a system level. We guarantee that our software contains no malware or unwanted programs.
If the launcher fails to start, try these steps:
1. Make sure you have .NET Framework 4.8 or later installed
2. Add exceptions for Butterfly in your antivirus software
3. Ensure you have the latest Windows updates installed
4. Try running the compatibility troubleshooter
The default hotkey to open the menu is INSERT for CS2 and F11 for Dota 2. You can change this key in the launcher settings before launching the game.
While we implement advanced anti-detection measures, there is always some risk when using any third-party software. We regularly update our software to stay ahead of detection methods. For the lowest risk, we recommend using features subtly and not making it obvious you're using enhancements.
We typically release updates every 1-2 weeks. Major game updates (like CS2 or Dota 2 patches) usually prompt an update within 24-48 hours. Premium users receive update notifications directly in the launcher.
We accept Bitcoin, Ethereum, Litecoin, and other major cryptocurrencies. We also accept PayPal and credit cards for certain regions. All payments are processed through secure payment gateways.
Due to the nature of our product, we generally do not offer refunds. However, if you experience technical issues that we cannot resolve, we may consider refund requests on a case-by-case basis within 3 days of purchase.
The free trial gives you access to basic features for 3 days. Some advanced features are disabled in the trial version. No payment information is required to start the trial.
If features aren't working:
1. Make sure you launched the game through our launcher
2. Check that you're running the latest version of Butterfly
3. Verify that your antivirus isn't blocking the injection
4. Try restarting both the game and the launcher
If you believe you've been detected:
1. Stop using the software immediately
2. Contact support with details about your situation
3. Wait for our team to investigate and release an update
4. Consider using a different account when the issue is resolved